by Joseph McCormack

Successful people know how to relay information accurately, concisely, and make it stick.

I used the BRIEF map below to summarize the book – a BRIEF map is a “sticky” way to effectively structure a written or oral briefing: provide background, explain relevance, relay key information, clearly end, and prepare for follow-up questions/tasks.

Use narratives to explain messages and give clarity and context.

To carry on an effective conversation, TALC:

• Talk and be prepared with a clear response to your partners message.
• Actively Listen by focusing on the message, especially the parts that interest you, and be prepared to ask an open-ended question when it is your turn to speak.
• Converse by jumping in during a natural pause; keep your responses short.

4. Display information graphically as much as possible – a picture is worth a thousand      words. Use a whiteboard, videos, pictures, or draw during your presentation.